Websense Policy server won't start

Called websense support after following everything on their support pages.

Had to take out 'WebsenseDb' account from the local admin group, bcos the websense policy database service was starting and stopping with the message that it had nothing to do.
After taking of the account from the local admin group, it remained in started mode.
Policy broker was started next,
Policy Server
Network agent,
user service
and the rest after that

Go figure...
Any explanation on how the about would make a different to the service would be great help.

Cheers
rahul